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Get support from the team behind FreeRADIUS

Find the right package for your needs

With decades of experience building and supporting FreeRADIUS systems, we will be able to respond quickly, and to suggest a fix.

Basic

Our basic support package

Web ticketing system with 1–2 business days response time.

€3,000$3,600 per server / yr

  • 9 AM – 5 PM, Monday to Friday
  • 1 to 2 business days responses
  • Web ticketing system
  • Volume discounts on 5+

Enterprise

Ideal for Enterprise and Small ISPs

Web ticketing system with same business day response time.

€5,000$6,000 per server / yr

  • 9 AM – 5 PM, Monday to Friday
  • Same business day responses
  • Web ticketing system
  • Configuration review
  • Volume discounts on 5+

Extended

Ideal for ISPs and Telcos

Enterprise plus 24/7 critical incident telephone support.

€12,500$15,000 per server / yr

  • 24 hours a day, 7 days a week
  • 4 business hour response time
  • 2 hour critical response time
  • Web ticketing system
  • Critical incident telephone support
  • Configuration review
  • Volume discounts on 2+

Custom

Ideal for OEMs

Need something more? Contact us for a custom package.

Contact usContact us

  • 24 hours a day, 7 days a week
  • 4 business hour response time
  • 2 hour critical response time
  • Web ticketing system
  • Critical incident telephone support
  • Configuration review
  • Custom volume discounts