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Get support from the team behind FreeRADIUS

Find the right package for your needs

With decades of experience building and supporting FreeRADIUS systems, we will be able to respond quickly, and to suggest a fix.

Basic

Our basic support package

Web ticketing system with 1–2 business days response time.

€5,000$5,000 per server / yr

  • 9 AM – 5 PM, Monday to Friday
  • Web ticketing system
  • Configuration review
  • 10 hours limit of support per server.
  • No discounts for multiple servers.
  • 1 to 2 business days responses

Enterprise

Ideal for Enterprise and Small ISPs

Web ticketing system with same business day response time.

€7,500$7,500 per server / yr

  • 9 AM – 5 PM, Monday to Friday
  • Web ticketing system
  • Configuration review
  • No pre-set limit on support tickets
  • Volume discounts on 5+
  • Same business day responses

Extended

Ideal for ISPs and Telcos

Enterprise plus 24/7 critical incident telephone support.

€18,000$18,000 per server / yr

  • 24 hours a day, 7 days a week
  • Web ticketing system
  • Configuration review
  • No pre-set limit on support tickets
  • Volume discounts on 2+
  • 4 business hour response time
  • 2 hour critical response time
  • Critical incident telephone support